Business Process Management (BPM) Live

July 24, 2025

09:00 ET

About BPM Event

Get ready for a transformative experience at BTOPEX: Business Process Management Live! This extraordinary event is set to be a game-changer in the world of business process management. Join us for a dynamic and enlightening journey into the realm of BPM where you’ll discover cutting-edge strategies, innovations, and best practices that are shaping the future of business operations.

BTOPEX is not just a conference; it’s an immersive experience that brings together top-tier professionals, thought leaders, and experts in the field of business process management. Whether you’re a seasoned BPM practitioner or just starting your BPM journey, this event is designed to cater to all levels of expertise.

See You at the Business Transformation and Operational Excellence Confex for Business Process Management (BPM) (#BTOPEX #BPM) in December 2024.

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Featured Speakers

Christine Miles
CEO, Award-Winning Author, Keynote Speaker, Creator of the Listening Path
Equipt

Rishi Motilal Trivedi
Managing Director and CEO
Gunfire Holdings Limited

Pam Howland
Pharma
Biotech Leader
Former COO
Law Practice/Law Firms,Legal Services

Sagar Panda
Head Digital Business
Experience
Lokal App

Request to Speak

Event Schedule

Please see below event schedule that outlines the timeline for the upcoming event. It includes information such as the start and end times of each session, the names of the presenters etc.

April 17

08:55 AM – 09:00 AM ET

Welcome Remark/Opening address

09:00 AM – 09:45 AM ET

The Listening Revolution – Transform Culture by Hearing What Matters Most

Key Takeaways:

Explore why traditional “active listening” fails in fast-paced, change-driven workplaces
Discover how leading organizations are scaling automation beyond pilot projects to enterprise-level programs — saving millions in identifying transforming operations.
Identify your personal “listening persona” and how it shapes team dynamics
Learn a neuroscience-based framework to create psychological safety and high-performing, people-centered cultures

Christine Miles, CEO, Award-Winning Author, Keynote Speaker, Creator of the Listening Pat, Equipt

10:00 AM – 10:45 AM ET

“From Founder to Futurist: Scaling Vision into Enterprise through Operational Excellence”

Key Takeaways:

FinTech, BFSI & Capital Markets
“The AI-Powered Financial Enterprise: Building Scalable Infrastructure for the Future”
Practical frameworks for deploying AI, automation, and cloud-native platforms in BFSI.
“Beyond Compliance: Embedding Governance & Security in Cloud-First Financial Ecosystems”
Addressing regulatory and infrastructure risks through design thinking and DevSecOps.
“From Risk to Resilience: Strategic Transformation in Capital Markets & FinTech”
Real-world approaches to digital transformation and resilience in multi-jurisdiction finance.
Technology-Driven Excellence
“Cloud to Edge: Redefining Operational Excellence in Regulated Industries”
Kubernetes, Terraform, and Zero Trust as enablers of global financial operations.
“Automation & AI at Scale: Moving from Proof-of-Concept to Enterprise-Wide Adoption”
Case studies from BFSI and capital markets on transforming operational workflows.
Sustainability, ESG, and Responsible Innovation
“Sustainable Transformation: Balancing Profit, Purpose & Planet in Financial Enterprises”
ESG-led innovation with measurable metrics and governance across operations.
“Digital Trust & Ethical AI in FinTech: Driving Responsible Business Transformation”
Ethical frameworks for deploying AI in finance while ensuring compliance and trust.
Specialty/Hybrid Sessions
“Boardroom Strategies for Business Transformation: A CEO’s Perspective”
Top-down insights into aligning technology, leadership, and culture.
“Cross-Border Innovation: Insights from UAE–India FinTech & Capital Market Integration”
Global perspectives on regulation, innovation, and bilateral growth strategies.

Rishi Motilal Trivedi, Managing Director and CEO,Gunfire Holdings Limited

11:00 AM – 11:45 AM ET

Key Takeaways:

Digital transformation in the era of AI
Customer experience transformation
Digital innovation and disruption
Human-AI collaboration

Sagar Panda, Head Digital Business Experience
Lokal App

12:00 PM – 12:45 PM ET

“Law for Leaders: 5 Legal Traps Managers Can Avoid with Better Leadership Habits”

Key Takeaways:

Learn how small leadership missteps can turn into costly legal claims—and how to prevent them
Understand key compliance areas like accommodations, performance management, and documentation.
Gain real-world tools to lead confidently while protecting your organization.
Build a legally sound workplace culture that supports both people and business success.