BTOPEX Mumbai Conclave

BTOPEX Mumbai Conclave

July 4, 2025

10:00 AM

Mumbai, India

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BTOPEX Mumbai Conclave: Future-Proof Your Operations

Unlock the Power of Transformation, AI, and Process Excellence in India’s Financial Capital!

The Business Transformation and Operational Excellence (BTOPEX) Mumbai Conclave is a premier one-day intensive event. It is designed for leaders, strategists, and practitioners. They are dedicated to achieving peak operational performance. In today’s rapidly evolving business landscape, the ability to adapt, innovate, and optimize is paramount. This conclave brings together the critical pillars of Business Transformation through Operational Excellence (BTOPEX), the cutting-edge potential of Artificial Intelligence (AI) in Operations, and the foundational strength of Business Process Management (BPM).

Join us in Mumbai for a power-packed day of insightful keynotes from industry visionaries, engaging panel discussions with seasoned experts, and an interactive workshop. Discover how these interconnected disciplines can revolutionize your operations, drive significant improvements, and position your organization for sustained success. The agenda is meticulously crafted to provide actionable strategies and cross-industry insights, making it relevant for professionals from all sectors looking to build future-ready, resilient, and intelligent operations.

We look forward to welcoming you to an insightful and transformative day in Mumbai!

Date: 4th July 2025 | Mumbai

This conclave is ideal for a diverse range of professionals, including but not limited to:

C-Suite Executives & Business Leaders (CEOs, COOs, CIOs, CTOs, Chief Strategy Officers): Seeking to drive strategic transformation and competitive advantage.
Heads of Operations, Transformation, Digital, and Strategy: Responsible for leading and implementing operational excellence initiatives.
Enterprise Architects & Solution Architects: Designing and implementing scalable, resilient, and future-ready technology landscapes to support business transformation and operational excellence.
IT & Technology Leaders: Exploring the application of AI, intelligent automation, and modern architectures in operational contexts.
Process Improvement Professionals (Lean, Six Sigma, BPM Practitioners, Agile Coaches): Looking to integrate AI and advanced methodologies into their practice.
Project & Program Managers: Overseeing transformation, technology implementation, and process improvement projects.
Business Analysts & Management Consultants: Advising organizations on operational efficiency, digital transformation, and innovation.
Entrepreneurs & Innovators: Aiming to build scalable, efficient, and technologically advanced business models.
Functional Heads (Supply Chain, Customer Service, Finance, HR): Seeking to optimize processes and leverage technology within their domains.

Gain Actionable Insights: Learn from leading experts and real-world case studies on how to effectively integrate BTOPEX, AI, and BPM.
Future-Proof Your Strategies: Understand the latest trends and technologies shaping the future of operations and how to leverage them.
Cross-Industry Learning: Benefit from diverse perspectives and discover how strategies from one sector can inspire innovation in another.
Network with Peers: Connect with a vibrant community of forward-thinking professionals, leaders, and solution providers in the Mumbai region.
Solve Real-World Challenges: Participate in an interactive workshop to apply learned concepts to practical business scenarios.
Enhance Your Skillset: Equip yourself with the knowledge and tools to drive impactful change and deliver measurable results within your organization.
Discover New Solutions: Explore cutting-edge tools and technologies that can support your transformation journey.!

This conclave offers a unique platform for organizations looking to connect with key decision-makers and influencers in the operational excellence and business transformation space. Ideal sponsors include:

Professional Services Firms: Offering solutions that enhance operational efficiency.
Technology Companies: AI solution providers, BPM software vendors, RPA specialists, Cloud computing services, Data analytics firms.
Consulting Firms: Specializing in business transformation, operational excellence, process improvement, and AI strategy.
Training & Certification Bodies: Offering programs in Lean, Six Sigma, BPM, AI, and related fields.
Financial Institutions & Investment Firms: Supporting business growth and innovation.

Targeted Exposure: Reach a highly relevant audience of professionals actively seeking solutions to enhance their operations.
Brand Visibility: Elevate your brand presence in the dynamic Mumbai market and position your organization as a thought leader.
Lead Generation: Connect directly with potential clients and partners who are decision-makers in their organizations.
Networking Opportunities: Engage with industry leaders, speakers, and attendees in a focused environment.
Showcase Expertise: Demonstrate your solutions and thought leadership through speaking opportunities, exhibition spaces, or workshops (depending on sponsorship level).
Support Industry Advancement: Align your brand with a high-quality event dedicated to fostering innovation and excellence in business operations.
Gain Market Intelligence: Understand the evolving needs and challenges of organizations in the region.

Manufacturing

Automotive: This includes everything from car manufacturing and making automotive parts to the latest developments in electric and self-driving vehicles. It also covers the aftermarket industry, which focuses on parts and services after the car has been sold.
Aerospace: This involves the production of aircraft and aerospace components, engineering innovations, and the defense sector that supports aviation and space exploration.
Electronics: This sector covers a wide range of consumer electronics, from phones and gadgets to the services involved in electronics manufacturing. It also includes the production of semiconductors and printed circuit boards (PCBs), which are essential for many modern electronic devices.
Pharmaceuticals: This field is all about drug development, pharmaceutical manufacturing, and biotechnology. It also includes the medical devices used in healthcare and the technology supporting the healthcare industry.
Food & Beverage: This area covers the processes involved in producing food and drinks, from manufacturing and distribution to the retail side where consumers buy their food.
Industrial Machinery & Equipment: This sector includes manufacturing machinery and industrial equipment, automation systems that improve efficiency, and robotics that help with automation in factories and other industries.

Healthcare & Medical Devices

Hospitals: This includes public hospitals that are government-run, private hospitals offering specialized care, and specialty hospitals that focus on particular types of treatment or conditions.
Clinics: This covers various types of medical facilities like general medical clinics, dental clinics for oral health, veterinary clinics for pets and animals, and specialty clinics that focus on specific health concerns.
Pharmaceutical Companies: This area involves research and development of new drugs, manufacturing of medications, and the production of generic drugs that are more affordable alternatives to brand-name medicines.
Medical Device Manufacturers: These companies design and create medical devices and equipment, including everything from diagnostic tools like imaging machines to life-saving medical technology.
Biotechnology: This field is all about using biology to develop new products and treatments. It includes biotech research, companies that specialize in genetic engineering, and the development of biopharmaceuticals that use biological processes to treat diseases.

Automotive & Transportation

Automotive Manufacturing: This includes the production of cars, trucks, and motorcycles—everything that goes into building these vehicles from the ground up.
Automotive Parts & Components: This covers the manufacturing of key parts like engines, transmissions, brake systems, tires, and auto electronics that make vehicles run smoothly.
Logistics & Supply Chain: This industry involves transportation and logistics companies that handle shipping and freight forwarding, as well as warehousing and overall supply chain management to ensure products reach their destination on time.
Transportation & Logistics: This includes the various methods of moving goods, such as trucking, shipping by sea, rail transportation, and air transportation—helping products get from one place to another.

Banking, Capital Markets & Insurance

Commercial Banks: These are banks that offer a variety of services, including retail banking (for everyday banking needs), commercial banking (for businesses), and investment banking (which deals with things like investments and large financial transactions).
Investment Banks: These banks specialize in things like helping companies merge or acquire others, providing equity research, and offering debt financing to businesses in need of capital.
Insurance Companies: These companies provide different types of insurance, such as life insurance, property and casualty insurance, health insurance, and reinsurance, which helps insurance companies manage risk.
Financial Services: This broad area includes services like wealth management (helping people manage and grow their money), asset management (overseeing investments), and financial technology (FinTech), which uses technology to improve financial services.

Consumer Products & Retail

Retail Stores: This includes a variety of stores, such as department stores, grocery stores, specialty shops, and online retailers where you can buy a wide range of products.
E-commerce: This involves online shopping through e-commerce platforms and marketplaces, as well as drop shipping, where businesses sell products directly to customers without keeping inventory.
Consumer Goods Manufacturers: These companies produce everyday products like consumer electronics, clothing, home goods, and personal care items.
Consumer Electronics: This sector focuses on the manufacturing of electronics, selling consumer electronics in stores, and creating mobile devices like smartphones and tablets

Pharmaceuticals & Life Sciences

Pharmaceutical Companies: Pharmaceutical Research & Development, Drug Manufacturing, Generic Drug Manufacturers
Biotechnology: Biotechnology Research, Biotech Companies, Genetic Engineering, Biopharmaceuticals
Medical Research: Clinical Trials, Medical Research Institutions, Research Laboratories
Healthcare Services: Healthcare Providers, Hospitals, Clinics, Home Healthcare

Government, Armed Forces & Public Sector

Government Agencies: Federal, State, and Local Government Agencies
Military: Armed Forces, Defense Contractors
Public Utilities: Electricity, Gas, Water Utilities
Education: Schools, Universities, Colleges

Mining & Metals

Mining Operations: Mining companies extract valuable minerals and metals from the earth.
Metals Processing: This involves turning raw metals into usable materials. Key processes include:
Steel Manufacturing: Turning iron into steel for construction and manufacturing.
Aluminum Production: Extracting aluminum from bauxite to make lightweight, versatile products.
Copper Processing: Refining copper to be used in electronics, wiring, and more.
Mineral Resources: Minerals come in different types, including:
Precious Metals: Like gold and silver, used in jewelry, electronics, and investments.
Base Metals: Such as copper, lead, and zinc, which are essential for many industries.
Industrial Minerals: Non-metal minerals like limestone, clay, and salt, used in construction and other industries.

Oil & Gas

Oil & Gas Exploration: Exploration companies search for new oil and gas reserves, often using geophysical surveys to gather data about what’s beneath the Earth’s surface and find the best places to drill.
Production: Oil & Gas Production, Upstream Operations, Downstream Operations:
Refining: Refinery Operations, Petrochemical Manufacturing
Energy Services: Oilfield Services, Drilling Services, Pipeline Transportation

Power & Utilities

Electric Power Generation: Power Plants, Renewable Energy Sources
Transmission & Distribution: Power Grids, Transmission Lines, Distribution Networks
Renewable Energy: Solar Power, Wind Power, Hydropower, Biomass

Real Estate, Hospitality & Construction

Real Estate Development: Residential Development, Commercial Development, Land Development
Construction Companies: General Contractors, Construction Management, Specialty Contractors
Hospitality Industry: Hotels, Resorts, Restaurants, Catering
Property Management: Property Management Companies, Real Estate Investment Trusts (REITs)

Technology

Software Development: Software Engineering, Application Development, Web Development
IT Services: IT Consulting, IT Support, System Integration
Hardware Manufacturing: Computer Hardware, Electronic Components
Electronics: Consumer Electronics, Industrial Electronics
Semiconductor Industry: Semiconductor Manufacturing, Chip Design

Telecommunications

Telecommunications Companies: These companies provide services like mobile phone networks, internet connections, and landline phone services.
Internet Service Providers: These are companies that give you access to the internet, either through broadband (high-speed wired connections) or wireless internet (like Wi-Fi or mobile data).
Mobile Network Operators: These companies manage cellular networks that allow you to make calls, use the internet, and access mobile devices like smartphones. They also offer mobile applications for things like messaging, entertainment, and navigation.

BTOPEX offers an amazing platform to connect with industry leaders and grow your professional network. Here are some of the top networking opportunities you can take advantage of:

Live Q&A Sessions: Engage with speakers in real-time! Ask questions, share your experiences, and join in on meaningful conversations.
Networking Chats: Take part in informal chats during breaks or after the main sessions to build connections in a relaxed setting.
LinkedIn Group: Join the BTOPEX LinkedIn group to stay in touch with speakers and other attendees.
Speaker Connections: Reach out to speakers during & after the event to discuss their insights and explore potential collaborations.

Featured Speakers

Sandeep Chatterjee
Supply Chain and Sustainability Leader
IBM Consulting

Geetanjali Sahi
Vice President – Head of Operational Excellence
Fractal Analytics

Ketan Lodaya
AVP – Business Transformation
Yokohama Off-Highway Tires

Shammi Kapoor
SVP & Head Operations
Tata AIG General Insurance Company Limited

Call For Speakers

Event Schedule

To provide participants from diverse industries with a comprehensive understanding of how Business Transformation through Operational Excellence (BTOPEX), Artificial Intelligence (AI) in Opex, and Business Process Management (BPM) intersect and can be leveraged to optimize business operations and drive significant improvements, featuring insights from keynote speakers and panel discussions with cross-industry applicability.

Challenges to be addressed:

The BTOPEX Mumbai Conclave is designed to tackle the critical hurdles organizations face in today’s dynamic environment. Join us to gain insights and strategies for overcoming:

Navigating Complex Transformations: Effectively leading and managing large-scale business transformation initiatives without disrupting core operations or losing sight of strategic goals.
Integrating AI for Tangible Results: Moving beyond the hype to strategically implement Artificial Intelligence and intelligent automation in a way that delivers measurable improvements in operational efficiency, cost reduction, and customer experience.
Optimizing Inefficient Processes: Identifying and overhauling outdated or siloed business processes that hinder agility, increase costs, and impact customer satisfaction, by leveraging robust Business Process Management (BPM) frameworks.
Keeping Pace with Technological Advancements: Ensuring your organization’s technology landscape and operational strategies are future-proof and capable of adapting to rapid technological changes and evolving market demands.
Breaking Down Silos & Fostering Collaboration: Overcoming internal barriers to create a cohesive, cross-functional approach to operational excellence and innovation.
Translating Strategy into Actionable Results: Bridging the gap between high-level strategic objectives and the day-to-day operational execution required to achieve sustained success and competitive advantage.

Benefits of attending: Tackling the latest issues through in-depth discussion, case-studies, Q & A, and networking sessions. You will be wiser after the event.

Introduction to the day’s objectives and structure.
Setting the stage for integrating BTOPEX, AI, and BPM in Mumbai’s dynamic commercial hub.

Eimran Kahn, Founder & CEO, Confexco

Session 1: The Synergy of BPM and Operational Excellence

How robust BPM provides the essential foundation for achieving and maintaining operational excellence across any sector.

Key Takeaways:

BPM provides structure, consistency, and discipline for lasting OPEX gains.
Mature process management is crucial before scaling OPEX initiatives in complex organizations.
Technology enables, but process understanding drives compliance and customer value.
Focus on end-to-end value streams that deliver results.

Practical strategies and challenges in embedding BPM and OPEX thinking throughout large, established corporations, regardless of industry.

Key Takeaways:

Cross-functional collaboration is key to identifying impactful processes in complex hierarchies.
Governance models are needed to sustain BPM/OPEX integration across diverse business units.
Metrics must align OPEX improvements with strategic BPM goals and organizational objectives.
Cultural change management within established corporate structures.

Session 2: Driving Transformation through Process Excellence

Why strategic transformation, driven by operational excellence, is critical for survival and growth in today’s competitive landscape.

Key Takeaways:

BTOPEX is strategic reinvention, not just incremental improvement, to meet evolving market demands.
Leadership commitment and clear vision are non-negotiable for navigating complex transformations.
Agile methodologies can accelerate BTOPEX cycles in dynamic environments.
Measuring transformation success requires looking beyond traditional ROI to include customer value, agility, and resilience.

Real-world experiences, pitfalls, and success factors in executing large-scale BTOPEX initiatives, drawing parallels across sectors.

Key Takeaways:

Common challenges: legacy systems, resistance to change, resource constraints.
The critical role of change management and communication in large workforces.
Balancing short-term operational pressures with long-term transformation investments.
Leveraging data and analytics to guide transformation decisions in complex environments.

Session 3: AI in OPEX – Leveraging Intelligence for Efficiency

How Artificial Intelligence is reshaping the possibilities and potential of operational excellence, applicable to diverse business functions.

Key Takeaways:

AI moves OPEX from reactive/proactive to predictive/prescriptive capabilities.
Identify the right operational problems for AI solutions (e.g., prediction, automation, optimization).
Data quality, security, and governance are paramount for successful AI implementation.
AI augments human capabilities, enhancing roles in analysis, decision-making, and interaction.

Concrete examples and case studies of how AI is currently being used to drive operational improvements, highlighting transferable applications.

Key Takeaways:

Specific use cases: intelligent automation, predictive analytics, enhanced customer experience, resource optimization.
Challenges in implementing and scaling AI (skills gap, integration, ethical considerations).
Measuring the tangible impact of AI on universal operational KPIs (cost, speed, quality, risk).
Building an AI-ready culture within operations and support teams.

Session 4: Integrating AI & BPM for Enhanced Operations

Exploring the powerful synergy created when AI capabilities are embedded within BPM frameworks to manage large-scale, complex operations universally.

Key Takeaways:

AI enhances every stage of the BPM lifecycle, from discovery to optimization.
Intelligent BPM Suites (iBPMS) are evolving with embedded AI for enhanced decisioning and automation.
Process mining combined with AI provides deep, actionable insights into complex corporate workflows.
The future involves adaptive, self-optimizing processes powered by AI, ensuring compliance and efficiency.

The practicalities of creating an operational environment where AI and BPM work together effectively, regardless of industry.

Key Takeaways:

Choosing the right technology stack for integrated AI and BPM in diverse enterprises.
Developing the necessary skills (data science, process analysis, AI ethics) for managing intelligent processes.
Universal ethical considerations and governance for AI-driven automation.
Creating a roadmap for phased implementation of AI-BPM integration, balancing innovation with stability.

Session 4: Interactive Workshop

Applying concepts from the day’s sessions. Groups select a sample core business process (e.g., customer onboarding, order fulfillment, incident management).
Brainstorming potential AI interventions for optimization (linking back to BTOPEX goals).
Sketching a high-level plan for implementation and measurement.
Brief group presentations and discussion.

Summary of the key cross-industry concepts covered.
Actionable insights for participants from any sector.
Final Q&A session.
Closing thoughts.

Our Pricing

Our pricing structure is built to be affordable for everyone from individuals to teams.

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₹ 7,500/-
₹ 15,000
50% Early Bird Offer Ends on 30th May, 2025
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Access to all Presentations
Unlimited Networking
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₹ 6,00,000/-
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Location

Location:
Mumbai, India.

To ensure we select the most suitable and accessible venue that can accommodate our growing community and provide an optimal learning and networking environment, the specific venue details for the BTOPEX Mumbai Conclave will be announced closer to the event date. Registered attendees and interested parties will be notified directly. This approach allows us to finalize logistics based on anticipated participation, ensuring a seamless and high-quality experience for everyone. Please check our website regularly for updates.

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